Avero Apparel
This policy outlines the commercial terms applicable to order fulfilment, delivery support, and post-delivery exchange consideration for purchases made through Avero Apparel.
Orders are processed through standard fulfilment workflows and are generally dispatched within 24-48 hours after order confirmation, subject to stock readiness, payment status, courier allocation, and operational feasibility.
Delivery timelines are indicative and may vary by destination, courier network coverage, local serviceability, weather, public holidays, or other logistics conditions outside the direct control of Avero Apparel.
All orders, once placed, processed, shipped, or delivered, are treated as final commercial transactions. Avero Apparel does not offer returns, return-to-origin claims initiated by customers, monetary refunds, cash reversals, store-credit refunds, or refund-linked cancellations as a standard post-purchase remedy.
Any request that is in substance a return, refund, reimbursement, payment reversal, or value recovery claim shall not be considered under this policy, irrespective of terminology used by the customer.
Post-delivery assistance is limited solely to exchange consideration and only where the issue reasonably falls within one of the following categories:
Exchange approval remains conditional upon internal review, product condition, inventory availability, logistics feasibility, and confirmation that the request does not amount to a return or refund claim.
Customers seeking exchange consideration must contact support with the order number, issue description, and clear supporting images where applicable. The product should remain unused, unwashed, unworn beyond trial, undamaged by the customer, and accompanied by original tags and packaging.
Avero Apparel reserves the right to determine whether an exchange request qualifies under the above limited categories. Approval of an exchange in one case shall not create any obligation, precedent, or entitlement in any other case.
